Vacancy: Head of Operations (HOO)

Position Overview: Head of Operations (HOO) is a member of the College Management Team (CMT), which is the highest- level committee of the college operations. HOO supervises overall operations Administration, Accounts, Human Resource, Front Desk, Procurement, Facility Management, Safety/Security and Placement units. HOO is responsible to develop operations strategies and policies, and coordinate with all Department/Unit heads for successful operations management.



  • University Masters’ degree in Business Administration or equivalent
  • Professional experience in general administration/operations, business administration/ management, and human resource management
  • Strong planning, budgetary, supervising, and human resource management skills
  • Strong English verbal and written communication skills


  • Prior work experience in school/college (with teachers, administrators and Universities/board) or service sector institutions
  • Successful in working and building relationships with team
  • Require nominal direction, and work well independently and in a team
  • Skills to coordinate/collaborate with multiple departments/sections/units
  • Effectiveness in working on maintaining high quality work and low overhead
  • Proven track record of achieving results
  • Ability to manage multiple priorities and take self-initiative
  • Problem-solving attitude/abilities and inspire others with the same
  • High level of personal and professional integrity and strong professional ethics

Other Specification: 

  • Professional experience in general administration/operations, business administration/ management, and/or human resources
  • Prior work experience in school/college or service sector institutions is preferred
  • Unit/section under supervision: Administration, Accounts, Human Resource, Front Desk, Procurement, Facility Management, Safety and Security, Placement cell
  • Reports to: Principal of the college

Key Roles and Responsibilities: 

1. Operations Management 

  • Supervise the development of Semester operations plan/priorities, operation calendar and budget of the respective Sections and Units, and conduct periodic team review
  • Supervise the timely implementation of activities as per college Operation Calendar, track the progress, and provide necessary inputs for completion in compliance with calendar and the Finance policy
  • Review existing Operations strategies/procedure, identify gaps in relation to plan/policies, and suggest for improvement
  • Supervise the functions of administration, accounts, procurement, facility management, store and canteen of the college

2. Human Resource Management 

  • Review existing Human Resource policies and procedures, identify gaps, and suggest for improvement along with draft policies and procedures
  • Collaborate with Principal, Academic Advisors, and Heads of the Department/Coordinators to implement Human Resource policies and procedure
  • Lead the performance appraisal of non-teaching employees, and collaborate with Principal and Academic Advisors to conduct periodic performance appraisal of teachers

3. General Administration 

  • Oversee the need of goods and services, and maintain supply-chain in line with procurement policy and procedure
  • Supervise and ensure the smooth operation and availabilities of facilities including their services and qualities in the college premises

4. Meeting and Reporting 

  • Collaborate with Principal to conduct CMT meeting and document minutes
  • Participate in high-level strategic review meetings with Chairperson, Director(s), Principal, and Academic/Strategy Advisors
  • Represent college at relevant meetings within college and outside
  • Provide regular updates to Principal on college operations
  • Review Section’s and Unit’s Monthly Report (Plan and Progress Update) and prepare periodic reports

Applying Procedure: 

Please submit a cover letter explaining with evidences how you meet the above criteria along with your recent CV/resume by email to with “Application for Head of Operations” in the subject line. Only shortlisted candidates will be contacted. Last date for application: April 2, 2019.